The easiest way to book your flights is by using our website.
Bookings can be made by the following methods:
Phone: +254 (0) 20 3535305/ +254 (0) 722 540540/ (Head Office); +254 (0) 702 305 305/+254 (0) 711 305 305/ +254 (0) 714 305 305 (JKIA); +254 (0) 704 305 305/ +254 (0) 706 305 305 (Wilson Airport)
Our flights are available through a network of booking agents
We accept most forms of payment including:
Mpesa: Paybill 540540
Credit or Debit card
we accept credit or debit card‚ mpesa
Subscribers of MTN Uganda can pay using these instructions
Depending on the specific fare rules of the ticket‚ we are able to refund for cancellations within the same day of making the original booking except when booked on the day of departure. Please note a cancellation can only be processed up to 8 hours prior to the flight’s scheduled departure time. Refunds include taxes and charges but exclude any credit card fee and cancellation fee (per passenger).
Tickets once issued are non refundable
In the instance of cancellation due to a death in the family (immediate family: parent‚ sibling‚ or child)‚ we will do our best to offer a full refund.
All claims must be submitted with a copy of the death certificate to our head office see our contacts for details